Disclaimer and privacy policy
Website disclaimer
The material on this website is made available by Waterfall Way Designs for information purposes only and is not provided for professional use.
The materials displayed on this website are the property of Waterfall Way Designs and are protected by copyright and other intellectual property laws.
You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material on this website.
Information on this website may be displayed and printed solely for your personal, non-commercial use. If you would like to reproduce, alter, store or transmit the material for any other purpose, you must obtain prior written consent from Waterfall Way Designs.
Waterfall Way Designs endeavours to ensure that the information on this website is correct at the time of inclusion. The accuracy of the material on this website cannot be guaranteed and any use of the information is at your risk. You should enquire with us directly to ensure the accuracy and currency of the material you seek to rely on.
You acknowledge and accept that:
- The information contained on this website may include inaccuracies.
- The website is subject to change at any time.
To the extent permitted by law, Waterfall Way Designs disclaims all warranties with regard to the information on this website, including all implied warranties.
To the extent permitted by law, Waterfall Way Designs excludes all liability to a user of this website for consequential or indirect damages arising out of or in connection with this website, including, without limitation, lost revenue, lost profits, lost business opportunities, liabilities to third parties and business interruption costs, even if Waterfall Way Designs knew that such damages were possible or if they were foreseeable.
To the extent permitted by law, Waterfall Way Designs excludes all liability to a website user in negligence for acts or omissions of Waterfall Way Designs, its employees, agents and contractors arising out of or in connection with this website.
These terms and conditions are governed by and construed in accordance with the laws of the State of New South Wales. In the event of a dispute, you agree to submit to the non-exclusive jurisdiction of the Courts of New South Wales.
By accessing this website, you agree to be bound by these terms.
Privacy policy
Waterfall Way Designs respects your privacy. This policy explains how we collect, use, store and share personal information when you visit our website, contact us or use our services.
Information we collect
We may collect your name, business name, email address, phone number, billing details and information you provide about your business or enquiry.
We usually collect this information directly from you through website forms, email, phone calls and our work together. We may also receive information from someone referring you to us.
You can make a general enquiry without identifying yourself. However, we may need your contact details and other relevant information to respond, prepare a quote or provide services.
How we use your information
We use personal information to:
- Respond to enquiries and prepare quotes.
- Provide website design, hosting, support and marketing services.
- Manage client accounts, payments and business records.
- Communicate about your website and services.
- Improve our website and customer service.
- Meet our legal obligations.
Where you have agreed, or where otherwise permitted by law, we may send newsletters or information about our services. You can unsubscribe using the link in the message or by contacting us.
Website information and cookies
Our website may use cookies and similar technologies to support website functions, understand how visitors use the site and help prevent spam or misuse.
Technical information may include your IP address, browser type, device information, pages visited and the date and time of your visit.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Sharing your information
We may share relevant information with service providers who help us deliver our services, such as website hosting, domain registration, email, payment processing and accounting providers.
We may also share information with your permission or where required or authorised by law. We do not sell your personal information.
Overseas service providers
Some third-party services may store or process information outside Australia. The locations depend on the providers used to deliver the service. You can contact us for information about the providers relevant to your account.
Keeping your information safe
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, changes or disclosure. However, no website, email service or online storage system can be guaranteed to be completely secure.
We keep personal information for as long as it is needed to provide our services, maintain required records or meet legal obligations. When it is no longer needed, we take reasonable steps to securely delete it or remove identifying details.
Accessing or correcting your information
You can contact us to request access to the personal information we hold about you or ask us to correct it. We may need to verify your identity before responding.
We will respond within a reasonable time. If we cannot fulfil your request, we will explain why.
Other websites
Our website may link to other websites. Their privacy practices are covered by their own policies, which we encourage you to read.
Privacy questions and complaints
If you have a question or complaint about how we handle your personal information, please contact us
We will review your complaint and aim to respond within 30 days. If more time is needed, we will let you know.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner to ask about your options.
Changes to this policy
We may update this policy as our services or practices change. The current version will be available on this page.
Last updated: 30 September 2026.